Terms & Conditions
Waterfry Retails Private Limited is the licensed owner of Fairgrocers.com.
This disclaimer will be applicable to any person visiting or accessing Fair Grocers website or any
benefit accepting this agreement related to the services provided herein. Fair Grocers does not
have any method to assess or verify the veracity of benefit or third party services or any
product purchased through benefit online stores hosted by Fair Grocers. Fair Grocers makes no
representations or warranties of any kind, express or implied, as to the operation of this site or
the information, content, materials, services or products included on this site, or the services
will meet your requirements, will always be available, accessible, uninterrupted, timely, secure,
or operate without error; that the information, content, materials, or products included on the
site will be as represented by sellers, available for sale at the time of purchase, lawful to sell, or
that sellers or buyers will perform as promised;
To the full extent permissible by applicable law, fair grocers disclaims all warranties, express or
implied, including, but not limited to, implied warranties of merchantability and fitness for a
particular purpose. Fair grocers does not warrant that the site, its servers, or email sent from
fair grocers are free of virus or their harmful components. Fair grocers will not be liable for any
damages of any kind arising from the use of this site, service, including, but not limited to
direct, indirect, incidental, punitive and consequential damages. You expressly agree that your
use of this site is at your sole risk.
All shoppers have to register and login for placing orders on the Site. You have to keep your
account and registration details current and correct for communications related to your
purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive
promotional communication and newsletters upon registration.
All the products listed on the Site will be sold at the low rates mentioned unless otherwise
specified. The prices mentioned at the time of ordering will be the prices charged on the date of
the delivery. Although prices of most of the products do not fluctuate on a daily basis but some
of the commodities and fresh food prices do change on a daily basis. In case the prices are
higher or lower on the date of delivery, no additional charges will be either collected or
refunded as the case may be at the time of the delivery of the order.
Waterfry Retails Private Limited grants you a limited sub-license to access and make personal
use of this site and not to download (other than page caching) or modify it, or any portion of it,
except with express written consent of Waterfry Retails Private Limited. This license does not
include any resale or commercial use of this site or its contents; any collection and use of any
product listings, descriptions, or prices; any derivative use of this site or its contents; any
downloading or copying of account information for the benefit of another merchant; or any use
of data mining, robots, or similar data gathering and extraction tools. This site or any portion of
this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited
for any commercial purpose without express written consent of Waterfry Retails Private
Limited. You may not frame or utilize framing techniques to enclose any trademark, logo, or
other proprietary information (including images, text, page layout, or form) of the Site or of
Waterfry Retails Private Limited and its affiliates without express written consent. You may not
use any meta tags or any other "hidden text" utilizing the Site’s or Waterfry Retails Private
Limited name or trademarks without the express written consent of Waterfry Retails Private
Limited. Any unauthorized use terminates the permission or license granted by Waterfry Retails
You as a customer can cancel your order anytime up to the cut-off time of the slot for which
you have placed an order by calling on the contact us details mentioned on the website. In such
a case we will refund any payments already made by you for the order. If we suspect any
fraudulent transaction by any customer or any transaction which defies the terms & conditions
of using the website, we at our sole discretion could cancel such orders. We will maintain a
negative list of all fraudulent transactions and customers and would deny access to them or
cancel any orders placed by them.
We have a "return and refund policy" which entitles all our members to return the product at
the time of delivery if due to some reason they are not satisfied with the quality, freshness of
the product, in a damaged condition or mismatch. We will take the returned product back with
us only if it is in a resalable condition and issue a credit note for the value of the return
products which will be credited to your account on the Site. This can be used to pay your
subsequent shopping bills.
You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong
name or address or any other wrong information) any extra cost incurred by Waterfry
Retails Private Limited for redelivery shall be claimed from you.
2. That you will use the services provided by the Site, its affiliates, consultants and
contracted companies, for lawful purposes only and comply with all applicable laws and
regulations while using and transacting on the Site.
3. You will provide authentic and true information in all instances where such information
is requested of you. Waterfry Retails Private Limited reserves the right to confirm and
validate the information and other details provided by you at any point of time. If upon
confirmation your details are found not to be true (wholly or partly), it has the right in
its sole discretion to reject the registration and debar you from using the Services and /
or other affiliated websites without prior intimation whatsoever.
4. That you are accessing the services available on this Site and transacting at your sole risk
and are using your best and prudent judgment before entering into any transaction
through this Site.
5. That the address at which delivery of the product ordered by you is to be made will be
correct and proper in all respects.
6. That before placing an order you will check the product description carefully. By placing
an order for a product you agree to be bound by the conditions of sale included in the
You may not use the Site for any of the following purposes:
1. Disseminating any unlawful, harassing, rebellious, abusive, threatening, harmful, vulgar,
obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence or
results in civil liability or otherwise breaches any relevant laws, regulations or code of
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright
without the permission of the owner.
We have made every effort to display the colours of our products that appear on the Website
as accurately as possible. However, as the actual colours you see will depend on your monitor,
we cannot guarantee that your monitor's display of any colour will be accurate.
Waterfry Retails Private Limited may at any time modify the Terms & Conditions of Use of the
Website without any prior notification to you. You can access the latest version of these Terms
& Conditions at any given time on the Site. You should regularly review the Terms & Conditions
on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should
discontinue using the Service. However, if you continue to use the Service you shall be deemed
to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
This User Agreement shall be construed in accordance with the applicable laws of India. The
Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this
agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this
User Agreement between the parties hereto, the same shall be referred to an independent
arbitrator who will be appointed by Waterfry Retails Private Limited and his decision shall be
final and binding on the parties hereto. The above arbitration shall be in accordance with the
Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be
held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the
Laws of India shall apply.
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions
disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted
or offered in connection with your use of this Site (collectively, the "Comments") shall be and
remain the property of Waterfry Retails Private Limited. Such disclosure, submission or offer of
any Comments shall constitute an assignment to Waterfry Retails Private Limited of all
worldwide rights, titles and interests in all copyrights and other intellectual properties in the
Comments. Thus, Waterfry Retails Private Limited owns exclusively all such rights, titles and
interests and shall not be limited in any way in its use, commercial or otherwise, of any
Comments. Waterfry Retails Private Limited will be entitled to use, reproduce, disclose, modify,
adapt, create derivative works from, publish, display and distribute any Comments you submit
for any purpose whatsoever, without restriction and without compensating you in any way.
Waterfry Retails Private Limited is and shall be under no obligation (1) to maintain any
Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond
to any Comments. You agree that any Comments submitted by you to the Site will not violate
this policy or any right of any third party, including copyright, trademark, privacy or other
personal or proprietary right(s), and will not cause injury to any person or entity. You further
agree that no Comments submitted by you to the Website will be or contain rebellious or
otherwise unlawful, threatening, abusive or obscene material, or contain software viruses,
political campaigning, commercial solicitation, chain letters, mass mailings or any form of
"spam". Waterfry Retails Private Limited does not regularly review posted Comments, but does
reserve the right (but not the obligation) to monitor and edit or remove any Comments
submitted to the Site. You grant Waterfry Retails Private Limited the right to use the name that
you submit in connection with any Comments. You agree not to use a false email address,
impersonate any person or entity, or otherwise mislead as to the origin of any Comments you
submit. You are and shall remain solely responsible for the content of any Comments you make
and you agree to indemnify Waterfry Retails Private Limited and its affiliates for all claims
resulting from any Comments you submit. Waterfry Retails Private Limited and its affiliates take
no responsibility and assume no liability for any Comments submitted by you or any third party.
Waterfry Retails Private Limited, its suppliers and licensors expressly reserve all intellectual
property rights in all text, programs, products, processes, technology, content and other
materials, which appear on this Site. Access to this Website does not confer and shall not be
considered as conferring upon anyone any license under any of Waterfry Retails Private Limited
or any third party's intellectual property rights. All rights, including copyright, in this website are
owned by or licensed to Waterfry Retails Private Limited. Any use of this website or its
contents, including copying or storing it or them in whole or part, other than for your own
personal, non-commercial use is prohibited without the permission of Waterfry Retails Private
Limited. You may not modify, distribute or re-post anything on this website for any purpose.
The names and logos and all related product and service names, design marks and slogans are
the trademarks or service marks of Waterfry Retails Private Limited, its affiliates, its partners or
its suppliers. All other marks are the property of their respective companies. No trademark or
service mark license is granted in connection with the materials contained on this Site. Access
to this Site does not authorize anyone to use any name, logo or mark in any manner.
References on this Site to any names, marks, products or services of third parties or hypertext
links to third party sites or information are provided solely as a convenience to you and do not
in any way constitute or imply Waterfry Retails Private Limited endorsement, sponsorship or
recommendation of the third party, information, product or service. Waterfry Retails Private
Limited is not responsible for the content of any third party sites and does not make any
representations regarding the content or accuracy of material on such sites. If you decide to
link to any such third party websites, you do so entirely at your own risk. All materials, including
images, text, illustrations, designs, icons, photographs, programs, music clips or downloads,
video clips and written and other materials that are part of this Website (collectively, the
"Contents") are intended solely for personal, non-commercial use. You may download or copy
the Contents and other downloadable materials displayed on the Website for your personal use
only. No right, title or interest in any downloaded materials or software is transferred to you as
a result of any such downloading or copying. You may not reproduce (except as noted above),
publish, transmit, distribute, display, modify, create derivative works from, sell or participate in
any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any
related software. All software used on this Website is the property of Waterfry Retails Private
Limited or its licensees and suppliers and protected by Indian and international copyright laws.
The Contents and software on this Website may be used only as a shopping resource. Any other
use, including the reproduction, modification, distribution, transmission, republication, display,
or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted,
all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned,
controlled or licensed by Waterfry Retails Private Limited, one of its affiliates or by third parties
who have licensed their materials to Waterfry Retails Private Limited and are protected by
Indian and international copyright laws. The compilation (meaning the collection, arrangement,
and assembly) of all Contents on this Website is the exclusive property of Waterfry Retails
Private Limited and is also protected by Indian and international copyright laws.
You understand that by using this Site or any services provided on the Site, you may encounter
Content that may be deemed by some to be offensive, indecent, or objectionable, which
Content may or may not be identified as such. You agree to use the Site and any service at your
sole risk and that to the fullest extent permitted under applicable law, Waterfry Retails Private
Limited and its affiliates shall have no liability to you for content that may be deemed offensive,
indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless Waterfry Retails Private Limited, its
employees, directors, officers, agents and their successors and assigns from and against any
and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused
by or arising out of claims based upon your actions or inactions, which may result in any loss or
liability to Waterfry Retails Private Limited or any third party including but not limited to breach
of any warranties, representations or undertakings or in relation to the non-fulfillment of any of
your obligations under this User Agreement or arising out of the your violation of any applicable
laws, regulations including but not limited to Intellectual Property Rights, payment of statutory
dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of
service by other subscribers and infringement of intellectual property or other rights. This
clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or Waterfry Retails
Private Limited. You may terminate this User Agreement at any time, provided that you
discontinue any further use of this Site. Waterfry Retails Private Limited may terminate this
User Agreement at any time and may do so immediately without notice, and accordingly deny
you access to the Site. Such termination will be without any liability to Waterfry Retails Private
Limited. Upon any termination of the User Agreement by either you or Waterfry Retails Private
Limited, you must promptly destroy all materials downloaded or otherwise obtained from this
Site, as well as all copies of such materials, whether made under the User Agreement or
otherwise. Waterfry Retails Private Limited right to any Comments shall survive any
termination of this User Agreement. Any such termination of the User Agreement shall not
cancel your obligation to pay for the product already ordered from the Website or affect any
liability that may have arisen under the User Agreement.
For any queries or support one can contact us at – firstname.lastname@example.org